Care and Comfort Co-exist…

For older adults considering eye care or procedures, Pietermaritzburg Eye Hospital offers a caring and compassionate approach that goes far beyond clinical excellence. The hospital team recognises that older adults have unique needs in medical settings and have designed every aspect of their facility to address these concerns.

As well as designing for efficiency, the hospital prioritises comfort, connection, and dignity at every touchpoint.

The patient journey begins with accessibility. Consulting suites are conveniently located on the ground floor allowing patients to easily identify and access their choice of Ophthalmologist directly.
As a specialised day hospital patients experience a fundamentally different environment: nursing professionals accompany each patient through admissions and their entire clinical journey, fostering genuine human connection.

Individual wellbeing is prioritised in clinical spaces. Resting in recliners instead of beds creates a less institutional atmosphere. Temperature, curtains, and lighting are individually adjustable, ensuring comfort throughout pre- and post-operative care. Ward areas anticipate patient needs rather than assuming them, asking questions and responding thoughtfully to each person’s preferences.
The extensive lounge areas create comfortable spaces to wait in with the free wifi allowing for connection for work or leisure. Tasty treats and refreshments are available at the onsite coffee shop.
For patients travelling from surrounding areas like Howick and Hilton, transport can be arranged to and from the hospital for procedures, removing barriers to care and ensuring patients arrive calm and prepared.

Patient comfort, while maintaining the highest clinical standards, echoes the promise of Expert Treatment and Exceptional Care.